The City of Chandler Management Services Department is currently seeking qualified individuals interested in joining our team as a Utility Billing Representative – RPT. This is a part-time position scheduled to work Monday – Friday – 10:00 a.m. to 3:00 p.m.
City of Chandler
Chandler, the fourth largest City in Arizona, is located in one of the fastest growing innovation and technology centers in the nation. Chandler is a vibrant, diverse, fiscally responsible community with a supportive business climate that attracts global industry leaders, exciting startups, talented workers and their families. In addition to being a great place to live, play and work our local hotels, resorts, golf courses, restaurants and ample shopping opportunities make Chandler one of Arizona's great vacation spots.
Who we are
The Utility Services Division, also known as Customer Service, provides a single point of contact for customers for utilities, billing and collecting user charges for the operation of the water, wastewater and sanitation systems. This Division provides the highest quality of customer service possible in a call center setting.
Who we are looking for
Our new team member will have a passion for customer service, teamwork, and collaboration. We are looking for someone with experience in a call center environment answering a high volume of calls, the ability to analyze and determine proper account actions, and ability to work independently.
High school diploma or GED equivalency; and
One (1) to two (2) years general clerical experience; and
Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
Course work in math or other business applications.
Previous experience in a customer service position;
To view the complete job description, please click here.
The position available is a full-time position and is subject to a six (6) month probationary period. A register of qualified candidates will be active for four (4) months should another position become available.
The City of Chandler fingerprints all applicants, 18 years of age and older, selected for hire to evaluate the fitness of prospective employees.
Applicants for employment and volunteer opportunities should be aware of the City of Chandler’s policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the City’s Drug Free Workplace Policy. Certain positions within the City are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity.
The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation.