The Contra Costa County Office of the Sheriff is the largest law enforcement agency in Contra Costa with over 1,100 sworn and professional employees dedicated to providing the highest level of law enforcement and customer services.
The Office of the Sheriff offers a full range of services to over 1,000,000 residents in the 715-square mile county. The duties and mission of the Sheriff's Office are unlike most police agencies.
Responsibilities include unincorporated area policing, contract cities (Danville, Lafayette, and Orinda) and special districts, air support (helicopters), marine patrol, dispatch, investigations, coroners, county detention facilities, custody alternative, court security, forensic services, police academy, and Office of Emergency Services.
The Sheriff's Office is currently recruiting for the position of Sheriff’s Aide at the West County
Sheriff’s Aides at the West County Detention Facility (WCDF) are responsible for several critical
functions within the facility. The facility operates on a 24/7 basis and always staffed by at least one Sheriff’s Aide. Sheriff’s Aides are responsible for monitoring and overseeing video surveillance within the facility in conjunction with security controls. Sheriff’s Aide functions also include screening and searches of visitors coming into the facility, sorting and filing of various records and property, and preparing and processing various forms and paperwork. Sheriff’s Aides work closely with sworn staff to operate and maintain facility operations.
We are looking for someone who is:
team-oriented, someone who thrives in a collaborative environment;
an effective communicator, proactively informing and sharing information as necessary;
customer-service oriented, someone who can assist all customers quickly and effectively;
adaptable, someone who can jump from one task to the next with ease;
able to multi-task. someone who can tackle various tasks successfully;
confident, someone empowered in their ability to complete tasks;
and, an innovative problem solver, someone who can quickly identify a solution to an issue.
What you will typically be responsible for:
Monitoring security and safety warning and communications systems
Communicating effectively and accurately all pertinent information through radio transmissions
Maintaining accurate records of inmate clothing and property
Preparing and processing a variety of paperwork, forms, and reports
Maintaining activity logs
Managing emergency and non-emergency requests in a timely manner
Assisting in processing, screening, and searching of visitors entering the facility
Here are a few reasons you might love this job:
Various tasks and duties provide a variety of experiences for professional growth
You will belong to a positive and supportive team environment
Work schedules are cooperative
You will meet robust trainers and take part in training regimen that will prepare you for success
Here are a few challenges you might face in the job:
You may need to be ready to shift your focus rapidly due to the unpredictable needs of the facility
Occasionally, there may be critical events that unfold at a fast pace
Sheriff's Aides often work solo in a secure, isolated control room
Competencies Required for this job:
Reading Comprehension: Understanding and using written information
Attention to Detail: Focusing on the details of work content, work steps, and final work products
Professional Integrity and Ethics: Displaying honesty, adherence to principles, and personal accountability
Writing: Communicating effectively in writing
Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations
Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards
Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
Self-Management: Showing personal organization, self-discipline, and dependability
Informing: Proactively obtaining and sharing information
Building and Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
The eligible list established from this recruitment process may be valid for 6 months. To review the full classification specification for this class please follow this link: Sheriff's Aide
License Required: Possession of a valid California motor vehicle operator's license. Out of State valid motor vehicle operator's license will be accepted during the application process.
Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate and completion of at least 15 semester or 20 quarter units from an accredited college or university which included at least one course in each of the following three subject areas: (1) English Composition or Report Writing, (2) Mathematics, (3) Psychology or Sociology.
Experience: One (1) year of full-time or its equivalent experience in a customer service position which must have included responsibility for interpretation and application of rules and policies, and the processing of documents.
Substitution: Completion of an additional 30 semester or 45 quarter units at an accredited college or university may be substituted for the required experienced.
Typing Proficiency: Ability to accurately type at a speed of not less than 30 words per minute.
Background: Must pass a thorough background investigation, including a polygraph, conducted by the Contra Costa County Sheriff's Office.
College education equivalent to an AA degree
Knowledge and familiarity with usage of common office equipment
Previous experience answering phones and greeting public
Previous experience using simple mathematics to process fees and cash transactions
Previous experience using electronic and manual document filing methods