In this role you will:
Process transactions and review documentation to ensure requests have been completed accurately and in a timely manner.
Identify processing and workflow issues to provide input on procedure updates and changes for overall improvement and effectiveness of processing.
Provide necessary reporting, quality assurance responses, audit responses, and relevant paperwork as requested.
Build knowledge to support training and education of other teams on various processes. Acts as a resource to crew, and assists with elevated issues.
Participate in special projects and performs other duties as assigned.
What it takes:
Minimum one year of related experience required. Experience in operations processing preferred.
High school degree or GED required. Undergraduate degree or equivalent combination of training and experience strongly preferred.
We are Vanguard. Together, we’re changing the way the world invests.
For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.
We want to make success accessible to everyone. This is our opportunity. Let’s make it count.
Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”
We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.
When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.
Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.