Serves as the primary point of contact for all requests for services to the health care system.
Click here to hear what our staff say about the position https://www.youtube.com/watch?v=rJewA5STQ7w [youtube.com]
Join our remote, inclusive and diverse workforce in one of the various full-time, part-time and per diem shifts we have available.
Do you want a career helping patients? Do you want to work for the #1 voted hospital in New Hampshire? You can do this with the Dartmouth-Hitchcock Patient Service Center while working from the comfort of your home. The Patient Access Specialist is responsible for helping our patients get scheduled to see their doctors in the least amount of time.
Dartmouth-Hitchcock is committed to providing world-class patient care, has access to experts at the top of their field, and advanced technologies to enable you to care for patients like nowhere else. If you are passionate about providing extraordinary levels of kindness to patients, then this is the job for you! You will be the first point of contact; whether it be to book an appointment, check on a referral status, or assist with patient medical requests.
We have the training to help you build the career that you want! Our training program is designed to work with your individual training needs. Opportunities available to Massachusetts, New Hampshire and Vermont residents after completing the training program in our Bedford or Lebanon location.
Competitive rates and a comprehensive suite of health, financial, and lifestyle benefits
Great earned time off package
Access to continuing education and tuition reimbursement
Unparalleled work-life balance
Work from home positions
Handle incoming and outgoing calls including but not limited to new patient orientation, department scheduling, and asking to speak with a clinician.
Document patient information within various electronic systems.
Performs other duties as required or assigned.
High School Diploma or GED with 1-2 years of experience working in an administrative support role in a customer service, healthcare environment and/or in communications required.
Must be available to work as needed based on current demand.
Must be able to use computer/phone for extended periods of time.
Outstanding ability to use multiple software programs and equipment in a fast paced environment while assisting others.
Outstanding communication and interpersonal service skills and ability to work both independently and as part of a team required.
Demonstrated initiative and self-accountability with exceptional organizational and time management skills.
Complying with D-H policies and standards for all actions related to their role.
Required Licensure/Certification Skills: