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Description
Position Summary
Why It's a Great Opportunity: This exciting customer focused position provides the opportunity to support a team of dedicated professionals throughout the Pierce County Development Center. The support you provide is crucial to the permitting processing for both Pierce County citizens and internal department customers. This position currently offers a hybrid between working virtually and in an office setting to answer phones and distribute calls, edit/prepare letters for mailing, route mail received and hang documents in our internal system.
Why It's a Great Department: The Planning and Public Works Department (PPW) is a diverse and fast-moving department filled with motivated professionals working to ensure Pierce County is positioned to handle growth while building, operating, and maintaining reliable infrastructure to support livable communities. PPW is responsible for a broad and complex portfolio of services that provides unique opportunities to collaborate, innovate, and inspire. We are responsible for the County road and levee systems, sewer systems, airports, ferries, building permits, environmental review, sustainability, community planning, and code enforcement – just to name a few!
How to be Successful in the Role: Bring in your understanding of customer service and modern administrative practices along with a “can do” approach and you will thrive in this role. You will be trained on the basics of the use of our phone system and our internal system (PALS+) for data entry in order to look for information to assist our customers. Multi-taskers, those with a high level of computer savvy, and quick learners will be successful in this environment. All candidates that have permitting experience are highly encouraged to apply!
Your Future in this Role: Your work will directly impact your local community and it offers a great foundation for future positions within PPW and Pierce County.
Core Daily Responsibilities:
Prepare a variety of routine material and correspondence from written material and recording; proofread and ensure correct grammar, spelling, punctuation and capitalization on department correspondence.
Organize, maintain and retrieve information and documents from files and records.
Perform receptionist and general office duties; respond to routine inquiries by telephone or person-to person; fulfill requests for publications or office supplies.
Receive and process routine to moderately complex forms and applications, i.e., determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the proper completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. May also provide information and advice in response to questions raised by the public served.
Qualifications
Recruiting Requirements:
One year of general office experience
Additional education or related experience may substitute for the recruiting requirements
Special Requirements/Qualifications:
As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration
Supplemental Information
To be considered for this opportunity please:
Complete and submit an online Pierce County Employment Application by selecting "APPLY" above or go to: www.piercecountywa.org/jobs.
If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480, at least two days prior to the need.
This is a competitive selection process. Your application form will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 4 to 6 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include written, oral and performance examinations, and final interviews.
At Pierce County, diversity, equity, and inclusion means commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a great place to live, work, and raise a family?
Recommended Skills
- Recruiting
- PALS Certification
- Office experience
- Customer service
