GENERAL DESCRIPTION OF DUTIES:
Under direct supervision, the purpose of the position is to perform technical work in the reading of water meters and recording of water consumption for the City. Employees in this class are responsible for reporting malfunctioning or defective meters, and reporting any questionable meter activity. Work includes the accurate recording of meter readings, and the use of computers for entering all readings and codes. Performs related work as required.
EMERGENCY RESPONSE STATEMENT
Every City employee has emergency response responsibilities, though not every position will require routine assignments during an emergency event. All employees may be subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the employee's official job description. Assignments in support of emergency operations may be extensive in nature, with little advance notice, and may require employees to relocate to emergency sites with physically and operationally challenging conditions.
Examples of Duties / Knowledge & Skills
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
WATER METER READER/MAINTENANCE:
Locates and accurately reads, records, and documents meter readings.
Inspects meters for tampering, malfunctions, or operational deficiencies; maintains appropriate documentation and reports any irregularities observed to Supervisor.
Clears mud and debris from meter cases as required.
Reports vacant residences where service has not been disconnected, investigates and reports questionable readings, and any water leaks to Supervisor.
Verifies meters are registering appropriate usage.
Turns service on or off as directed.
Responds to customer and public inquiries and complaints; resolves personally or directs to appropriate department.
Performs administrative work, i.e., calculating water consumption, printing daily service orders, and documenting work performed.
Operates and maintains assigned vehicle; utilizes maps for locating service area as required.
Operates a personal computer to enter, retrieve, review or modify data, utilizing Microsoft Word, Excel, word processing, spreadsheet, database, Internet, e-mail, or other software; and operates a general office or other equipment as necesary to complete essential functions.
BEACH PAY STATIONS:
Collects money from City parking pay stations and assesses machine operation, as required.
Performs routine maintenance and repair on City parking pay stations.
Investigates any report of malfunctioning pay stations and reports findings to Supervisor.
Performs quarterly preventative maintenance on pay stations.
Maintains records and reports on all meter maintenance and repair conducted.
Data Utilization: Requires the ability to determine, calculate, tabulate, or summarize data/information. Includes performing subsequent actions in relation to these computational operations.
Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.
Minimum qualifications & Requirements
MINIMUM TRAINING AND EXPERIENCE:
High school diploma or GED preferred
Supplemented by any previous experience demonstrating ability to read and maintain accurate recording of data; or an equivalent combination of education, training, and experience.
Possession of a valid Florida driver license, class "E" and possession and maintenance of a driving record which meets or exceeds minimum City driving standards.
The City of Naples is a Tobacco-Free Workplace. Applicants for the City of Naples must not have been a user of tobacco products for at least six (6) months immediately preceding an application for employment; and, if hired, must maintain non-use of tobacco products for the duration of employment with the City of Naples. Tobacco is defined as any lighted or unlighted cigarette, cigar, pipe, nicotine dispensing device, other types of smoking product, smokeless tobacco including dip, chew or snuff.
Physical Ability: Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors. Some tasks require the ability to perceive and discriminate sounds. Some tasks require the ability to perceive and discriminate odors. Some tasks require the ability to perceive and discriminate depths. Some tasks require visual perception and discrimination. Some tasks require oral communications ability.
Environmental Factors: Tasks may risk exposure to adverse environmental conditions, such as dust, wetness, humidity, rain, and/or temperature extremes.
The City of Naples, Florida is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Naples, Florida will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.