Position Function – Under the direction of the Director of Library and/or Designee, performs assigned duties to support the Library Department to ensure proper customer service and efficient and effective clerical support. This position is classified as a trainee level position.
Essential Duties % of Performance
Performs assigned duties to support the Library to ensure proper customer service and efficient and effective clerical support. Duties include, but are not limited to: shelving books; customer service; new account set-up; answering phone calls; returns and check out; and assisting volunteers and other staff members. 95%
Performs additional duties as assigned. 5%
Physical Demand Frequency
Climbing O Legend
Crouching F C – Continuous
Fine Dexterity C
Foot Controls F F – Frequently
Hearing C O – Occasionally
Lifting F R – Rarely
Reaching F N – Never
Physical Demand Descriptions
(The following descriptions are provided as an example of potential physical and/or sensory activities and does not address the potential for reasonable accommodation; it is intended as general examples of possible physical/sensory demands that might occur during the performance of the position functions/duties, and are not intended to be all inclusive.)
Bending/Climbing/Balancing – picking up supplies, files and file boxes, books, periodicals, stairs, step stool, walking, standing, filing, CPR/AED life saving, etc.
Carrying/Lifting – up to 50 lbs., files, filing, office supplies, books, periodicals, work aids, etc.
Fine Dexterity – telephone, keyboard, calculator, computer hardware, writing, and software usage, CPR/AED life saving, etc.
Foot Controls – ladders, step stools, walking, etc.
Hearing – customer assistance, telephone, meetings, CPR/AED life saving, etc.
Pushing/Pulling/Reaching/Stooping/Twisting – supplies, files, file boxes, books, periodicals, retrieving, storage shelves, rolling carts, etc.
Standing – assisting customers and staff, meetings, etc.
Sitting – desk work, meetings, driving, etc.
Vision – writing, typing, filing, reading, etc.
Walking – around library, to and from buildings, site inspections, assisting customers, meetings, presentations, etc.
Machines, Tools, Equipment and/or Work Aids
(The following list is intended to provide examples of possible machines, equipment, tools and/or work aids that might be needed to perform position functions/duties and should not to be construed as a comprehensive or complete catalog. This list does not include and does not supersede any requirements with respect to safety or protective equipment, uniforms, apparel, gear or apparatuses required for the performance of any duties described herein.)
Audio/Visual, Calculator, Computer, Copier, Facsimile, Keyboard, Office Supplies, Scanner, Software, Telephone, etc.
Duties are generally performed in an office environment. Possible exposure to dust, mold, and electricity. May require participation in outdoor activities and/or events that could result in the exposure to outdoor allergens, exhaust, fumes, humidity, and/or extreme or inclement weather.
Required knowledge and experience is normally obtained through the completion of a high school diploma or GED is required.
One year work related experience preferred.
Must possess good communication and customer service skills.
Must be able to sort and file.
Must be able to communicate and present oneself in a professional manner, and have the ability to successfully work with all age groups and backgrounds and needs.
Must exhibit attention to detail, accuracy, and safety.
Ability to type and read.
Ability to learn the City’s integrated Library software program/system.
Ability to work in a fast paced work environment.
Ability to establish and maintain effective working and professional relationships with City and other public employees, public officials, contractors, consultants, vendors, and the general public.
Must possess a valid Texas Class C driver license.
Must pass all post offer pre-employment processes and/or procedures, to include but not limited to Drug Screen, Physical Examination, and applicable Background Checks.