This is important, part-time, non-professional library support work assisting in various phases of municipal library operations. An employee in this class provides excellent library patron services and support services in a highly technological environment. Work involves participation on a library services team at one of the six City-operated libraries, which may include participation on one or more of the centralized service teams at the Main Community Library, including Acquisition Services, Adult Services, Borrower Services and/or Youth Services. Work includes following patron-driven procedures and schedules for promptly making materials available to the community. Work includes extensive use of the library system’s integrated library system (ILS), contact with community members, including, but not limited to, lending and reserving library materials, registering library patrons, updating patron accounts, locating materials, answering basic informational questions, assisting with basic computer and public catalog searches, maintaining records and cash handling. The position requires the exercise of outstanding customer service skills, including courtesy, discretion and tact, in a fast-paced environment, while multi-tasking. An employee in this class is expected to perform independently following a reasonable amount of training and orientation. The work schedule will include evenings/nights and weekends and assignments throughout the library system as scheduling necessitates.
Salary: $13.63 – $20.87 Hourly
Close Date: 12-17-2021 (11:59 PM EST)
Minimum Qualifications. Applicants must:
Possess a valid high school diploma or GED equivalency.
Have the ability to travel between library facilities as needed, including same-day schedule reassignments.
Have some previous experience working with the public.
Desirable Qualifications. Preferred applicants:
Have significant customer service experience involving direct customer contact.
Have skills in technology, including computer hardware and software use, Internet use, integrated library systems.
Have some knowledge of business English, spelling, arithmetic and basic library practices.
IMPORTANT APPLICATION INSTRUCTIONS
For purposes of employment, re-employment, promotion, transfer or demotion, the most qualified applicants will be selected to continue in the hiring process. At this point, any prior criminal records will be verified. A prior criminal record will not necessarily disqualify an applicant from employment.
The City of St. Petersburg is committed to a Drug Free Workplace and compliance with the Department of Transportation (DOT) drug testing rules. Applicants may be required to successfully complete pre-employment drug testing and/or medical exams.
How To Apply
Apply online at www.stpete.org/jobs – Select Apply for Jobs/Register/View Job Postings. City employees must use the Current City Employee link or use a City computer to access iRecruitment Employee Candidate. The City of St. Petersburg is committed to affirmative action and equal opportunity employment, and encourages individuals with disabilities and veterans to apply for posted positions. In accordance with Chapter 295 of the Florida Statutes, qualified servicemembers/veterans and the spouses/family members of certain servicemembers/veterans receive preference/priority in employment. Eligible applicants are responsible to apply for Veterans’ Preference at the time of submission of any job application. Reasonable accommodations may be made for qualified individuals with disabilities to apply, to interview for positions and to perform the essential job functions.