The Library Assistant will provide assistance to a diverse population of members in using library resources. Assistance is given to
members in person, via phone, and via email. These resources include, but are not limited to: printed materials, digital media, online
databases, internet searches, faxing, copying, and printing. The Library Assistant will also assist in the day-to-day functions of the
Library – checking in/out materials, shelving books, opening/closing duties, creating/updating member records, etc.
EDUCATION & EXPERIENCE REQUIREMENTS
Candidate must have a high school degree (or equivalent). College experience is preferred. Computer proficiency is required.
Customer service experience in a public library setting is preferred. PA Child Abuse Clearance, PA Criminal History Clearance, FBI
fingerprint-based Criminal History Clearance, and Mandated Reporter Training Certificate are required.
GENERAL REQUIREMENTS
Candidate must enjoy being a team player and providing excellent customer service to a diverse population of all ages and abilities. This
position requires someone who has strong communication skills and who is truly enthusiastic about helping others. It is important that the
candidate be dependable, a self-starter, flexible, and be competent using computers and performing other member service-related duties.
DUTIES AND RESPONSIBILITIES
database and collecting fees.
needed changes in the status of materials in the ILS computer database.
eBooks, eReaders, OPACs, and Inter Library Loan.
referrals to Martin Library’s Information Services as needed.
units and the sitting areas are neat, clean and organized. This includes reading shelves and re-shelving out of order materials.
and events.