The Department of Transportation is seeking an enthusiastic individual to provide excellent customer service while assisting the public with driver licensing services!
If you want to experience the reward of helping your fellow Pennsylvanians, this is the job for you! Apply today!
The Driver License Examiner Assistant is assigned to a Driver License Center that provides driver licensing services and associated services to the public. Work involves direct contact with customers by means of verification of applicant identification, completion of applications, as well as entering information into on-line driver application software.
DESCRIPTION OF WORK
Examiner assistants must be capable of performing all counter processing functions, with no more than two exceptions per rating period that require supervisor intervention.
Examiner assistants have knowledge and understanding of policies, procedures that is set forth by the Bureau of Driver Licensing.
Demonstrate a basic knowledge of state, federal laws and regulations, which impact the driver Licensing Program. the driver license examiner assistant is assigned to a driver license center that provide driver licensing services and associated services to the public. Work involves direct contact with customers.
Utilize a personal computer to data enter required information from bureau forms.
Administers standard knowledge tests to evaluate the applicant's understanding of motor vehicle code, driving laws, and associated traffic control devices. A vision screening for visual acuity is given to all applicants using optical equipment.
Data entry for applicants test results and customer applications for driver license services into on-line software systems using a PC terminal.
Strictly adheres to all aspects of Safety Administration Customer Service Policy.
Performs other related duties required.
1. Read, compare, and evaluate information
2. Sit for extended periods of time
3. Follow directions from supervisor
4. Understand verbal/written instructions
5. Accountable for accuracy of check and money orders
6. Ensure an error rate no greater than 2%
7. Operate personal computer
8. Bend, lift, stretch, to retrieve work
9. Use of hands, eyes, wrists, and fingers
Additional tasks and responsibilities can be found in the Position Description
Tuesday through Saturday
8:15am – 4:45pm
This position will require travel and overtime.
This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
You must have successfully examined and have a current score on file. If you have not already done so, you must first apply to the DRIVER LICENSE EXAMINER ASSISTANT (EXAM) posting and follow the directions provided.
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at email@example.com.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Health & WellnessWe offer a comprehensive benefits package, including health coverage, vision, dental, and wellness programs.* Work/Life BalanceWe understand that there is more to life than work – and we want you to enjoy it!For most positions, we offer paid vacation days, paid sick days, military leave, as well as paid time off for most major U.S. holidays. Alternate work schedules are available for certain positions. Career DevelopmentWe want to help you grow and see your goals become a reality! Supervisors and human resource staff are available to help employees create a plan to develop skills for their current jobs or prepare for the next step in their careers. Employees can easily transfer between positions or agencies to expand knowledge and pursue new challenges while retaining leave and benefits. Additionally, there are a variety of programs available to help get you where you need to be.Other RewardsCommonwealth employees enjoy many other rewards, including opportunities for recognition, workplace charitable giving, and even special employee-only discounts. For more information about benefits, health and wellness, work-life balance, career development, and other rewards go to www.employment.pa.gov and click on the benefits box. *Eligibility rules apply.