Prepares charts for admission of patients. Utilizes price estimation tool as a daily part of the registration process. Ensures customer service by consistently demonstrating a caring, positive, professional, and helpful disposition with all customer relations.
Maintains an environment of safety and privacy for patients, self and others.
Prepares charts for admission of patients; admits patients and processes their paperwork, updates patient demographics/information in system, copies patient information (identification and insurance cards) obtained, collects money due and documents in billing documents.
Conducts pre-registration, insurance verification, pre authorization/prior approval, pre service registration before the date of service for scheduled and/or pre registered accounts; completes and documents all governmental, regulatory, and contractual requirements in accordance to procedure.
Obtains waivers (patient signature and scanning the document) for any self-pay service; documents the need for Business Office Manager for financial screening/assistance consult, as requested prior to check-in during the insurance verification process.
Utilizes price estimation tool as a daily part of the registration process to provide the most accurate estimate to our patients.
Ensures customer service by consistently demonstrating a caring, positive, professional, and helpful disposition with all customer relations; meets customer service targets for assigned area; answers telephones, directs calls, takes and delivers messages.
Updates all patient information on computer system to maintain billing accuracy.
Informs scheduler immediately if there appears to be a problem with the patient insurance so that new information may be obtained or the case may be rescheduled.
The supervision of the collection, processing, maintenance, storage, and appropriate access to and usage of medical records.
Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Graduate from an accredited School of Nursing. Bachelor’s Degree in Nursing, preferred. Must be enrolled in an accredited BSN program within two (2) years and obtain a BSN Degree within five (5) years of job entry date.
Current License to practice as a Registered Professional Nurse in New York State required, plus specialized certifications as needed.
1-3 years of relevant experience, required.